Job Category: Software Engineering: Program Management
Location: Redmond, WA, US
Job ID: 849153-121725
Division: Skype
Description
Can you dream big…really big? If so, imagine this: the leading enterprise communication platform and the leading consumer communication service, both of which have disrupted their respective market segments, are coming together to form the ultimate communications service for the world. Nearly half of all global communication already takes place on this platform and we have plans to migrate the rest with your help!
Of course, this platform will run as a hybrid on premise and cloud services, bringing with it all the challenges of distributed and cloud computing, including scale, resiliency, manageability, data protection, compliance, etc. Each of these is a challenge in its own right but they all present an opportunity to know our customer and our service better than ever. This is where our team comes into the mix. We are the Skype/Lync Customer and Service Insights team. Our goal is to take the all the operational data from the service and turn it into business value for the division and company. We want to understand how our service is doing; where the trouble spots are; what needs attention; what changes need to be made for optimal functionality. We want to help our on premise customers get the same insights about their deployment. All this requires a scale of data handling unheard of before.
It’s the dream mix of leading edge world changing technology, the largest family of real-time service in the world, and the superhot big data problem space-what more can you possibly want?! If you are excited to take on this challenge, read on and contact us. This position is located in Redmond but will require occasional international travel.
Key Responsibilities
• Work with a Monitoring product owner to define the prioritized backlog list.
• Drive execution excellence of the Engineering scrum team with laser sharp focus on early and proactive insights
• Assist the Product Owner and the RV Group Owner in the definition of the prioritized backlog list
• Build internal relationships with Data, Operations, and other engineering teams.
• Be the data champion and help feature teams on-board to monitoring their components
• Build relationships with partner teams such as Office, Bing, Cosmos and Azure.
• Drive KPIs, insights, and change to help streamline business operations and bring customer value
Qualifications:
The ideal candidate will demonstrate a strong technical excellence and strategic thinking. Monitoring and manageability experiences are strongly preferred. Big data experience and math/statistical affinity are a bonus.
In addition to this, the candidate should have:
• Degree in computer science, mathematics, or statistics.
• 4+ years of experience in program management having delivered multiple product releases
• Experience working with Agile Development Methodologies
• Experience with Microsoft System Center or any similar monitoring system
• Ability to work with teams across multiple geographies
• Occasional international travel may be required for this job
Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue
Job Segments: Program Manager, Engineer, Cloud, Manager, Computer Science, Management, Engineering, Technolog
y
Location: Redmond, WA, US
Job ID: 849153-121725
Division: Skype
Description
Can you dream big…really big? If so, imagine this: the leading enterprise communication platform and the leading consumer communication service, both of which have disrupted their respective market segments, are coming together to form the ultimate communications service for the world. Nearly half of all global communication already takes place on this platform and we have plans to migrate the rest with your help!
Of course, this platform will run as a hybrid on premise and cloud services, bringing with it all the challenges of distributed and cloud computing, including scale, resiliency, manageability, data protection, compliance, etc. Each of these is a challenge in its own right but they all present an opportunity to know our customer and our service better than ever. This is where our team comes into the mix. We are the Skype/Lync Customer and Service Insights team. Our goal is to take the all the operational data from the service and turn it into business value for the division and company. We want to understand how our service is doing; where the trouble spots are; what needs attention; what changes need to be made for optimal functionality. We want to help our on premise customers get the same insights about their deployment. All this requires a scale of data handling unheard of before.
It’s the dream mix of leading edge world changing technology, the largest family of real-time service in the world, and the superhot big data problem space-what more can you possibly want?! If you are excited to take on this challenge, read on and contact us. This position is located in Redmond but will require occasional international travel.
Key Responsibilities
• Work with a Monitoring product owner to define the prioritized backlog list.
• Drive execution excellence of the Engineering scrum team with laser sharp focus on early and proactive insights
• Assist the Product Owner and the RV Group Owner in the definition of the prioritized backlog list
• Build internal relationships with Data, Operations, and other engineering teams.
• Be the data champion and help feature teams on-board to monitoring their components
• Build relationships with partner teams such as Office, Bing, Cosmos and Azure.
• Drive KPIs, insights, and change to help streamline business operations and bring customer value
Qualifications:
The ideal candidate will demonstrate a strong technical excellence and strategic thinking. Monitoring and manageability experiences are strongly preferred. Big data experience and math/statistical affinity are a bonus.
In addition to this, the candidate should have:
• Degree in computer science, mathematics, or statistics.
• 4+ years of experience in program management having delivered multiple product releases
• Experience working with Agile Development Methodologies
• Experience with Microsoft System Center or any similar monitoring system
• Ability to work with teams across multiple geographies
• Occasional international travel may be required for this job
Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue
Job Segments: Program Manager, Engineer, Cloud, Manager, Computer Science, Management, Engineering, Technolog
y
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