Job: Product Manager, Online Community Services

Location: Los Angeles 
Description

Product Manager, Online Community Services

Tracking Code 213675-025

Job Description

ICANN has an exciting new opportunity for a Product Manager in our new Online Community Services department. The successful candidate will develop online services programs (SAS) for ICANN and have significant experience as a product owner or product manager.

Tasks and Responsibilities

• Successfully guide services from conception to launch and manage ongoing maintenance
• Work with internal business owners to define new features
• and
• manage roadmap
• Author wireframes and requirements for all new services
• Manage the service release cycles
• Perform A/B, cohort, and
• multivariate testing on services in production and iterate feature development
• Work closely
• with
• internal engineering, IT ops, and external vendors to implement product development and deploy services to a production environment
• QA product implementation
• Work closely with internal and external stakeholders

ICANN is an unusual global organization. It is based on a multi-stakeholder concept that brings interested voices around the world into the bottom-up policy-making process for the Internet's domain name system. You can find more about us at

• http://www.icann.org.

There is no typical ICANN employee.

• Our staff has a wide range of backgrounds and working styles, with many working remotely, and we have offices in Europe and the United States. We are expanding and changing rapidly with plans to open offices in Singapore and Istanbul before our fiscal year end. Most ICANN employees own their own projects, work closely with executive management and enjoy a rich benefits plan. Come work with the people who are shaping the future of the Internet!

Required Skills

• communication skills
• problem solving and analysis skills
• strategic thinking and planning skills
• organizational and planning skills
• technical acumen
• knowledge of business and management principles and practices
• excellent judgment
• attention to detail
• quantitative and business analysis skills
• negotiating skills
• creativity
• project management skills
• the ability to be a team player
• stress tolerance skills
• proficient in relevant software applications
• customer orientation skills
• presentation skills

Required Experience

• bachelor's degree or equivalent,
• advanced degree an advantage

• 5+ years of previous product management or related experience

• previous experience in defining and managing online services

• previous experience working with or managing software teams

ICANN is a nonprofit public benefit corporation responsible for the global coordination of the Internet's system of unique identifiers. These include domain names as well as the addresses used in a variety of Internet protocols. Computers use these identifiers to reach each other over the Internet. Careful management of these resources is vital to the Internet's operation, so ICANN's global stakeholders (Registrars, Registries, Internet user groups, etc.) meet regularly to develop policies that ensure the Internet's ongoing security and stability. Salary commensurate with experience and qualifications.

ICANN is an Equal Employment Opportunity Employer and does not discriminate based on race, color, religion, national origin, ancestry, citizenship, marital status, veteran status, physical or mental disability, sex, sexual orientation,

• age or other protected characteristics and complies with all applicable laws and regulations.

All resumes should accompany a well written cover letter (first impressions are everything). Tell us why you are the best person for the job. Only those with comparable skills will be contacted. No phone calls or email please.

Job Location Los Angeles, California, United States Position Type Full-Time/Regular

More Info and Application