Job Category: Customer Service & Support
Location: San Francisco, CA, US
Job ID: 849731-121856
Division: Microsoft Office Division
Description
At Yammer, we believe the things that define a great engineer are passions and goals, character and personality, not specific
technical skills. Engineering exists to move the business forward. We expect all employees to speak openly about their ideas,
their concerns, and their contributions. Everyone has a voice in what we build and we expect them to use it.
We’re seeking talented software engineers who are passionate about web apps and related open source projects. Do you get
a serious kick out of tracking down hard-to-pinpoint issues and solving problems? If so, we’d like to talk to you about joining
our Application Support Engineering team at Yammer.
Responsibilities
Yammer is changing the face of enterprise software. We move very fast and push code daily. We have customers all over the
world, and your primary responsibility will be supporting them and our engineering team by:
• Identifying root causes of issues
• Developing resolutions by analyzing and repairing broken data
• Identifying and fixing bugs in production data and code
• Providing advanced troubleshooting to our Engineering, Technical Support and Customer Success teams
• Communicating complex technical ideas in a way that makes it easy for non-technical customers and other employees to digest
• Creating tools to automate your job and the jobs of others
Requirements
• 1+ years experience in software development
• A strong background in web application development using technologies such as
o Ruby, Python, or Java (preferred)
o Web Development Framework like Rails or Django or Dropwizard
o Knowledge of RESTful web services
Strongly Preferred Skills
• Javascript, AJAX, jQuery
• HTML, CSS
• Nginx & Unicorn
• RDBMS such as PostgreSQL and MySQL
• Knowledge of OAuth and SSO (Single Sign-On)
• Git
Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland
Job Segments: Application Engineering, Technical Support, Web Design, Engineer, Developer, Engineering, Technology, Creativ
e
Location: San Francisco, CA, US
Job ID: 849731-121856
Division: Microsoft Office Division
Description
At Yammer, we believe the things that define a great engineer are passions and goals, character and personality, not specific
technical skills. Engineering exists to move the business forward. We expect all employees to speak openly about their ideas,
their concerns, and their contributions. Everyone has a voice in what we build and we expect them to use it.
We’re seeking talented software engineers who are passionate about web apps and related open source projects. Do you get
a serious kick out of tracking down hard-to-pinpoint issues and solving problems? If so, we’d like to talk to you about joining
our Application Support Engineering team at Yammer.
Responsibilities
Yammer is changing the face of enterprise software. We move very fast and push code daily. We have customers all over the
world, and your primary responsibility will be supporting them and our engineering team by:
• Identifying root causes of issues
• Developing resolutions by analyzing and repairing broken data
• Identifying and fixing bugs in production data and code
• Providing advanced troubleshooting to our Engineering, Technical Support and Customer Success teams
• Communicating complex technical ideas in a way that makes it easy for non-technical customers and other employees to digest
• Creating tools to automate your job and the jobs of others
Requirements
• 1+ years experience in software development
• A strong background in web application development using technologies such as
o Ruby, Python, or Java (preferred)
o Web Development Framework like Rails or Django or Dropwizard
o Knowledge of RESTful web services
Strongly Preferred Skills
• Javascript, AJAX, jQuery
• HTML, CSS
• Nginx & Unicorn
• RDBMS such as PostgreSQL and MySQL
• Knowledge of OAuth and SSO (Single Sign-On)
• Git
Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland
Job Segments: Application Engineering, Technical Support, Web Design, Engineer, Developer, Engineering, Technology, Creativ
e
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