Vacancy code VA/2013/B5004/4358 Position title Technical Writer Level ICS-4 Department/office GPSO, Development Group Duty station New York, United States of America Contract type Fixed Term Contract level G4 Duration One Year Application period 03-Dec-2013 to 24-Dec-2013 Print
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Background Information - UNOPS
UNOPS mission is to serve people in need by expanding the ability of the United Nations, governments and other partners to manage projects, infrastructure and procurement in a sustainable and efficient manner. Within these three core areas of expertise, UNOPS provides its partners with advisory, implementation and transactional services, with projects ranging from building schools and hospitals, to procuring goods and services and training local personnel. UNOPS works closely with governments and communities to ensure increased economic, social and environmental sustainability for the projects we support, with a focus on developing national capacity. Working in some of the world's most challenging environments, our vision is to advance sustainable implementation practices in development, humanitarian and peacebuilding contexts, always satisfying or surpassing partner expectations. We employ more than 6,000 personnel and on behalf of our partners create thousands more work opportunities in local communities. Through our headquarters in Copenhagen, Denmark and a network of offices, we oversee activities in more than 80countries. UNOPS is committed to achieving a truly diverse workforce.
Background Information - Development Group Cluster
Development Group Cluster
The UNOPS Development Group Cluster is based in the North America Office and supports a diverse and complex portfolio including partners such as the United Nations Development Programme (the Bureau for Development Policy, the Human Development Report Office, and the Special Unit for South-South Cooperation), the United Nations Population Fund, the United Nations Capital Development Fund, the United Nations Secretariat and a broadening community of primarily New York-based UN partners in the delivery of project management, implementation and administration services.
Background Information - Job-specific
Background information - DFS
The United Nations Department of Field Support, Information and Communications Technology Division (UN DFS-ICTD) is responsible for the delivery of applications that satisfy the requirements of the Departments of Peacekeeping Operations and Field Support (DPKO/DFS) missions as well as Special Political Missions (SPMs). DFS has implemented a range of systems to address the principal requirements of peacekeeping operations and to support and enhance the processes DFS undertakes. One of the systems that have been place missions wide is for managing missions' public content. In keeping with the latest technology DFS-ICTD has approved the full technology upgrade of the underlying system. UNOPS has been requested to assist in the implementation of this activity. Under the direction of the ICT Project Manager the incumbent will be required to perform the following duties:
Functional Responsibilities- Provide general administrative support, make arrangements for meetings, and maintain/update files/records;
- Compile, summarize and present basic information/data on specific project related issues;
- Draft routine correspondence, reports and other documents
- Assist the project managers in reviewing and maintaining documentation in support of current project initiatives
- Assist in the drafting of technical documents including vision and requirement documents, standard operating procedures, user guides and manuals, process documentations, workflows, and special reports;
- Assist with the preparation of guidelines for format and style for documents in order to ensure consistency across all deliverables;
- Liaise with UNLB, UNSB-V and UNESB as well as field missions;
- Perform other related duties as required.
- Knowledge of general office and administrative support including administrative policies and procedures.
- Shows pride in work and in achievements;
- is conscientious and efficient in meeting commitments, observing deadlines and achieving results;
- proficient knowledge of MS Office.
- Practical experience in various projects and technical documentation.
Client Orientation:
- Ability to identify and analyze clients' needs and develop appropriate technological solutions to the business needs.
- Ability to establish and maintain productive partnerships with clients.
Planning and Organizing:
- Ability to organize, plan and implement work assignments, juggle competing demands and work under pressure of frequent and tight deadlines.
Communications:
- Proven ability to write in a clear and concise manner and to communicate effectively orally.
- Ability to prepare reports, formulate positions on issues, articulate options concisely conveying maximum necessary information, and make and defend recommendations.
Teamwork:
- Strong interpersonal skills and ability to establish and maintain effective partnerships and working relations with people in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity.
- High School or equivalent diploma; First level degree highly desirable.
Experience:
- A minimum of 4 years of progressively responsible experience in ICT, administrative services, technical writing.
- Experience in writing various types of technical documentation such as standard operating procedures and user guides is desirable.
- Knowledge of MS Office is required.
Language:
- Fluency in English is required.
- Knowledge of a second UN language such as French and Arabic is highly desirable.
- Please note that the closing date is midnight Copenhagen time (CET)
- Applications received after the closing date will not be considered.
- Only those candidates that are short-listed for interviews will be notified.
- Qualified female candidates are strongly encouraged to apply.
- For staff positions UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
- The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.
It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.
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