Department/ Office: United Nations Environment Programme
Duty Station: NAIROBI
Posting Period: 30 October 2013-29 December 2013
Job Opening number: 13-IST-UNEP-30920-R-NAIROBI (X) United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Organizational Setting and Reporting
The United Nations Environment Programme (UNEP) is the United Nations systems designated entity for addressing environmental issues at the global and regional level. Its mandate is to coordinate the development of environmental policy consensus by keeping the global environment under review and bringing emerging issues to the attention of governments and the international community for action. This post is located in UNEP's Executive Director's Office, Office for Operations (OfO), at the Nairobi duty station.
Responsibilities
Under the guidance of the Chief, Office for Operations and supervision of the UNEP Senior ICT adviser in UNEP- OfO, the incumbent will be responsible for the following duties:
- Manage projects involving feasibility studies, systems analysis, design, development
- and implementation of new, moderately complex systems, and/or, participate as a
- member of a development team with responsibility for major components of the more complex systems.
- Develop detailed system and other functional specifications and user documentation for major systems.
- Provide specialized advice to users, analyzing users' requirements and translating these into new applications; determines application systems integration and linkage issues.
- Maintain, upgrade or enhance existing user systems; troubleshoots and provide continuing user support, to include resolving difficult problems, advising on the use of new techniques, monitoring transactions to measure performance and continued effectiveness of assigned systems.
- Develop and maintain computer programs that require integration of many interrelated systems and program elements; ensures appropriate data security and access controls considering both local and wide area issues.
- Organize and perform unit and integrated testing, designing and utilizing test bases; assists users in acceptance testing.
- Develop training materials, operating and user manuals; trains staff in assigned systems.
- Develop disaster recovery plans and ensures appropriate planning and training of those responsible.
- Research, analyze and evaluate new technologies and makes recommendations for their deployment.
- Participate in writing reports and papers on systems-related topics, system requirements, information strategy.
- Facilitate communications between Information Technology Services Division (ITSD) and its clients for good client relations. Serves as coordinator in the development of Service Level Agreements (SLAs) between the client and ITSD, for either specific IT services or general technology support, including any charge back mechanisms.
- Handle all aspects of contract administration including establishment of service level agreements with vendors and chargeback policy for users.
- Provide guidance to, and may supervise, new/junior staff, consultants.
Competencies
Professionalism:
- Knowledge of information technology/information management, particularly in systems analysis, database design and programming.
- Knowledge of several high level programming languages and significant exposure to and demonstrated proficiency in all aspects of programming and analysis, including structured/object-oriented design, relational systems, scripting and query languages, document design and management, hardware and software requirements, systems facilities and execution protocols.
- Strong analytical and problem-solving skills, to include proficiency in the development and implementation of systems of moderate size/complexity.
- Knowledge of interactive systems; good knowledge of organization's information infrastructure and IT strategy as it relates to user area(s); independently maintains assigned systems and develops innovative approaches to resolve a wide range of issues/problems.
- Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.
Communication:
- Speaks and writes clearly and effectively;
- listens to others, correctly interprets messages from others and responds appropriately;
- asks questions to clarify, and exhibits interest in having two-way communication;
- tailors language, tone, style and format to match audience;
- demonstrates openness in sharing information and keeping people informed.
Teamwork:
- Works collaboratively with colleagues to achieve organizational goals;
- solicits input by genuinely valuing others' ideas and expertise;
- is willing to learn from others; places team agenda before personal agenda;
- supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position;
- shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
Accountability:
- Takes ownership of all responsibilities and honours commitments;
- delivers outputs for which one has responsibility within prescribed time, cost and quality standards;
- operates in compliance with organizational regulations and rules;
- supports subordinates, provides oversight and takes responsibility for delegated assignments;
- takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.
Technological Awareness:
- Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office;
- actively seeks to apply technology to appropriate tasks;
- shows willingness to learn new technology.
Education
Advanced university degree (Master's degree or equivalent) in computer science, information systems, mathematics, statistics or related field. A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree.
Work Experience
A minimum of five (5) years of progressively responsible experience in planning, design, development, implementation and maintenance of computer information systems or related area.
Languages
English and French are the working languages of the United Nations Secretariat. For this post, fluency in written and oral English is required. Working knowledge of other UN official languages is desirable.
Assessment Method
Evaluation of qualified candidates for this position may include a substantive assessment
which will be followed by a competency-based interview.
Special Notice
This position is open for recruitment for an initial period of one year and may be subject to extension. Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.
All applicants are strongly encouraged to apply on-line as soon as possible after the job opening has been posted and well before the deadline stated in the job opening. On-line applications will be acknowledged where an email address has been provided.
If you do not receive an e-mail acknowledgement within 24 hours of submission, your application may not have been received. In such cases, please resubmit the application, if necessary. If the problem persists, please seek technical assistance through the Inspira 'Need Help?' link.
United Nations Considerations
The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.
No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS' BANK ACCOUNTS.
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