Department/ Office: Office of Human Resources Management
Duty Station: BANGKOK
Posting Period: 16 September 2013-31 December 2013
Job Opening number: 13-ADM-DM OHRM-30673-P-BANGKOK
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Organizational Setting and Reporting
The HR Enterprise Support Centre internship is for a period of 2 to 6 months from September 2013 to March 2014.
The HR Enterprise Support Centre is located in Bangkok (Thailand) and it is part of the HR Information Systems Section, Office of Human Resources Management.
The internship is UNPAID and full-time.
Interns work five days per week (37 hours) under the supervision of a staff member in the department or office to which they are assigned.
Responsibilities
Within delegated authority, the intern will be responsible for the following duties:
- Assist in maintaining a forecast by project of current and planned IT resources for a given area of responsibility.
- Analyze data and prepare report/presentation of background information for facilitating project formulation and implementation.
- Update demand forecast based on latest needs from team leaders and shifts in project priorities. Review with each team needs and identify any risks or opportunities.
- Select information and records in specific format or on the basis of general instructions for use in preparing reports, correspondence, project plans and general reference documents.
- Working with each team, and identify specific resources needed for upcoming projects (next 2-3 months) and identify any additional needs. Work with project leads to improve resource planning and forecasting.
- Provide assistance by preparing cost estimate and make the wide range of necessary arrangements required for the implementation of HR Enterprise Support Centre activities under regular budget and extra-budget. Calculate and compile cost estimates and project budget requirements, and assist in preparation of budget statements that are aligned with project deliverables.
- Compile the flow of information and data between all concerned parties in HR Enterprise Support Centre.
- Assist in managing resource scheduling conflicts; e.g. if a resource is available sooner or later than expected, identify issue and suggest the alternative for resolution.
- Assist in External Vendor/Contracting agency management contact; engaging with the team regarding potential and existing resource needs.
- Modify and update manual of operations containing specific and relevant written procedures, policies and forms to meet quality standard requirements.
- Assist on the assignment to develop and maintain methodologies for project and resource reviews during projects or when they complete.
- Compile feedback on resource performance on a project and store for future reference.
- Additional activities that may be required to ensure the success of the work team.
Competencies
Communication:
- Speaks and writes clearly and effectively
- Listens to others, correctly interprets messages from others and responds appropriately
- Asks questions to clarify, and exhibits interest in having two-way communication
- Tailors language, tone, style and format to match the audience
- Demonstrates openness in sharing information and keeping people informed Client Orientation:
- Considers all those to whom services are provided to be 'clients' and seeks to see things from clients' point of view
- Establishes and maintains productive partnerships with clients by gaining their trust and respect
- Identifies clients' needs and matches them to appropriate solutions
- Monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems
- Keeps clients informed of progress or setbacks in projects
- Meets timeline for delivery of products or services to client Teamwork:
- Works collaboratively with colleagues to achieve organizational goals
- Solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others
- Places team agenda before personal agenda
- Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position
- Shares credit for team accomplishments and accepts joint responsibility for team shortcomings Accountability:
- Takes ownership of all responsibilities and honours commitments.
- Delivers outputs for which one has responsibility within prescribed time, cost and quality standards.
- Operates in compliance with organizational regulations and rules.
- Supports subordinates, provides oversight and takes responsibility for delegated assignments
- Takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable. Creativity:
- Actively seeks to improve programmes or services
- Offers new and different options to solve problems or meet client needs
- Promotes and persuades others to consider new ideas
- Takes an interest in new ideas and new ways of doing things
- Is not bound by current thinking or traditional approaches
Education
- Applicants must currently be enrolled in a degree programme in a graduate school(second university degree or higher) in Business Administration (MBA), Finance, Economics, Management Science, or related fields; or if pursuing their studies in countries where higher education is not divided into undergraduate and graduate stages, have completed at least fours years of full-studies at a university or equivalent institution towards the completion of a degree.
- Be computer literate in standard software applications, including MS Word, Excel, PowerPoint;
- Have a demonstrated keen interest in the work of the United Nations and have a personal commitment to the ideals of the Charter; and
- Have a demonstrated the ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views.
Work Experience
- Applicants are not required to have professional work experience for participation in the programme.
Languages
- English and French are the working languages of the United Nations Secretariat.
- Fluency in English (both oral and written) is required for the Internship Programme.
Assessment Method
- Potential candidates will be contacted by hiring manager directly for further consideration.
Special Notice
A complete online application (Cover Note and Personal History Profile) if required. Incomplete applications will not be reviewed.
The Cover Note must include:
- Title of degree you are currently pursuing
- Graduation Date (when will you be graduating from the programme)
- List the IT skills and programmes that you are proficient in
- List your top three areas of interest/department preferences
- Explain why you are the best candidate for that specific department(s).
- Explain your interest in the United Nations Internship Programme
In your Personal History Profile, be sure to include all past work experience, IT skills, and three references.
The intern will have an opportunity to gain practical knowledge and understanding in the project and resources planning, implementation, and operation of United Nations global support centre, and the application of the new United Nations Talent Management System built on a modern ERP platform (PeopleSoft).
Due to a high volume of applications received, ONLY successful candidates will be contacted.
United Nations Considerations
The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.
No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS' BANK ACCOUNTS.
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