Department/ Office
Department of Field Support
Duty Station
Field Locations
Posting Period
27 September 2013-27 October 2013
Job Opening number
13-IST-DFS-30754-P-Field Locations (M)
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Organizational Setting and Reporting
These positions are located outside of Headquarters, and particularly in the peacekeeping missions. The grade of the Chief Information Systems and Telecommunications Technology Officer (CISTTO) is related to the size and complexity of the mission/office, and may range from P4 to D1. The CISTTO reports directly to the Head of Administration in the peacekeeping missions. There is a functional reporting relationship to the Division for Geospatial, Information and Telecommunications Technologies (DGITT) at UN Headquarters.
Responsibilities
Within delegated authority, the Chief Information Systems and Telecommunications Technology Officer (CISTTO) will be responsible for the following duties (These duties are generic, and may not be performed by all CISTTOs):
Provides policy guidance to Senior Management of the mission, on conceptual strategy development and management of the implementation of overall strategies, policies and procedures.
Plans and oversees the management of activities undertaken by the CITS Service; coordinates with DGITT, and other Field Missions on matters related to CITS operations and support; ensures that substantive work programmes and programmed activities are carried out in a timely fashion, coordinating diverse projects in the Service
Manages and supervises the work programme of the Service under her/his responsibility; co-ordinates the work effected by the Service; provides programmatic and substantive reviews of drafts prepared by others
Provides substantive input in the preparation of position papers and reports for presentation to intergovernmental bodies such as the Advisory Committee on Administrative and Budget Questions, Committee for Programme Coordination, Economic and Social Council, the General Assembly and other policy-making organs, as appropriate
Plans and prepares the inputs for the work program of the service; provides leadership, guidance, and mentoring for the senior staff, and fosters teamwork and improved communications among all staff of the service; leads the development of training modules and other training activities in all aspects of ICT; coordinates and oversees delivery of ICT training to staff and other users in the mission
Takes the lead in the preparation of the mission's ICT budget; coordinates the generation of reports to the relevant HQNY finance and budget review bodies as required
Ensures that the outputs produced by the Service maintain high-quality standards; that reports are clear, objective and based on comprehensive data; ensures that all outputs produced by the Sections under his/her supervision meet required standards before completion to ensure they comply with the relevant mandates
Serves as the main liaison, and represents the service, with its clients; negotiates and coordinates with relevant national authorities with respect to ICT policy and related matters; ensures effective coordination with various UN agencies in order to maximise possibilities of inter-agency collaboration in the field of ICT
Manages the acquisition of goods and services; coordinates needs assessments and the establishing of benchmarks, and the preparation of SOWs and RFPs in coordination with the Procurement office to establish and manage contracts
Ensures proper inventory control and asset management of ICT systems and services in coordination with the mission's Property and Inventory Control Unit
Serves on various committees and review bodies within the mission as required.
Competencies
Professionalism: Knowledge of Information Systems and Telecommunications Technologies for large and complex organisational environments; ability to organise and manage diverse and cross-functional groups, across geographically dispersed locations, for large-scale regional and, where applicable, inter-mission projects in conflict and post conflict areas; knowledge of administrative, budgetary, financial, procurement and human resources policies and procedures; ability to provide specialized advice on a broad range of ICT issues to the Senior Management of the Mission; ability to produce reports and papers on technical issues and to review and edit the work of others; ability to apply UN rules, regulations, policies and guidelines in work situations; shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.
Participation in the following UN Secretariat or similar training programs is desirable:
ICTD Management Certification Program
Supervisory skills for New ICT managers
SMART Programme
Creativity: Actively seeks to improve programmes or services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks "outside the box"; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches.
Accountability: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.
Leadership: Serves as a role model that other people want to follow: empowers others to translate vision into results; is proactive in developing strategies to accomplish objectives; establishes and maintains relationships with a broad range of people to understand needs and gain support; anticipates and resolves conflicts by pursuing mutually agreeable solutions; drives for change and improvements; does not accept the status quo; shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing.
Vision: Identifies strategic issues, opportunities and risks; clearly communicates links between the Organization's strategy and the work unit's goals; generates and communicates broad and compelling organizational direction, inspiring others to pursue that same direction; conveys enthusiasm about future possibilities.
Education
Advanced university degree (Master's degree or equivalent) in Telecommunications, Information Technology, Information Systems or related areas. A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree.
Work Experience
At least 10 years of progressively responsible experience in analysis, planning and design of ICT Technology systems is required, including at least 5 years of experience in UN Field Missions at a managerial level is desirable. Proven track record of managing and delivering highly complex projects, and experience in integrating large-scale IST and Telecommunications Systems is required.
Languages
English and French are the working languages of the United Nations Secretariat. For this post, fluency in English (both oral and written) is required. Knowledge of another UN official language is desirable.
Assessment Method
Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.
Special Notice
The United Nation Secretariat maintains rosters of qualified and available candidates to fill anticipated job openings in peacekeeping operations, special political missions, and other field operations.
The purpose of this job opening is to generate a list of qualified candidates for inclusion in the Chief Information Systems and Telecommunications Technology Officer roster.
The entire assessment process takes an average of six months; all applicants will be notified in writing of the outcome of their application (whether successful or unsuccessful) within 14 days of the conclusion of the process. Successful candidates will be placed on the roster and subsequently will be invited to apply for field mission vacancies open only to roster members. Roster membership does not guarantee selection.
United Nations Considerations
The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.
No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS' BANK ACCOUNTS.
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