Location: New York
Deadline: Friday, 09 August 2013
Description
Type of Contract : FTA International
Post Level : P-3
Languages Required : English
Starting Date : (date when the selected candidate is expected to start) 01-Oct-2013
Duration of Initial Contract : One Year
Expected Duration of Assignment :One Year (Renewable)
Background
UNDP's Communications Cluster is part of the Bureau of External Relations and Advocacy (BERA). It is the lead office for communications. It provides policy guidance develops and implements global communications strategies to reach the media and other key constituencies with UNDP's core messages.
Under the guidance and direct supervision of the Team Manager, Online Communications, the Digital Production Specialist is part of the online team in the Communications Cluster. He/she will contribute to the implementation of UNDP's corporate online strategy, maintaining the UNDP global website on a daily basis but also ensuring that UNDP's web presence can significantly be enhanced over time. As part of a small team, he/she maintains and/or improves the global website www.undp.org and supports country offices and other units with their online communications efforts.
The UNDP is undergoing an important overhaul as part of our online strategy that includes: improved presentation of results; expanded support for country offices and other units; enhanced use of social media; and improved positioning of UNDP as a thought leader in development.
Duties and Responsibilities
Summary of Key Functions:
- Maintaining and improving the technical implementation of www.undp.org and other sites developed on the enterprise content management system Adobe CQ product using best practices in an analytics-driven approach;
- Contribution to the implementation of UNDP's online strategy, including building a culture of storytelling, enhancing the user experience and increasing engagement;
- Ongoing support for HQ units, regional centers and Country Offices, including guidance around the technical implementation and operation of country office sites;
- Ensure transparency and consistency around UNDP's global and country operations; and
- Integrating Adobe CQ product with social media and open data visualization APIs.
Maintain and improve the corporate website focusing on achievement of the following results:
- Work with Online team to recommend and validate solutions to address business needs and opportunities (with input from HQ, regional centers and country offices), and propose changes that would make the Adobe CQ environment a more effective solution;
- Gather business requirements and review preliminary requirements documents and create technical design documents and implementation plans for small to complex projects;
- Develop and extend the functionality of the Adobe CQ system based on the technical design documents to ensure efficient, cost-effective online communications, including the creation of new modules for new functionality, modification of templates, and other development needs;
- Liaise with the Office of Information Systems and Technology to ensure a secure, reliable hosting platform for the Adobe CQ system. This includes maintaining current industry knowledge of infrastructure, best practices and procedures for Adobe CQ systems; and
- Provides user support for issues and matters that requires technical interventions.
Contribute to implementation of the on-line strategy focusing on the achievement of the following results:
- Contribute to the design and implementation of UNDP's online strategy, making sure that the organization complies with the strictest standards of design, content, usability and security; and
- Support the entire communications team to ensure the best standards for search engine optimization, usability and online analytics.
Provide support for HQ units, regional centres and country offices, focusing on achievement of the following results:
- Provide guidance and feedback for UNDP's communications staff in the Country Offices, helping them to comply with UNDP's requirements for Country Office websites;
- Encourage all Country Offices to comply with the requirements for online transparency; report to donors by organizing presentations; and
- Assist all HQ units and regional bureaus to enhance their online presence while staying in tune with the organization's branding and identity.
Impact of Results:
The key results have an impact on creation of effective communications and dissemination of information about UNDP as UN's global development network. In particular, the key results have an impact on the implementation of UNDP's online communications strategies.
Competencies
Corporate Competencies:
- Demonstrates integrity by modelling the UN's values and ethical standards;
- Advocates and promotes the vision, mission, and strategic goals of UNDP;
- Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability; and
- Treats all people fairly without favouritism.
Technical Competencies:
- Strong understanding in employing Modern Web Architecture such as MVC, MVP, REST;
- Strong understanding of HTML5, CSS, and JavaScript (preferably with frameworks, such as jQuery and/or Sencha/ExtJS);
- Strong knowledge with developing websites that consume APIs (Facebook / Twitter / open data visualization);
- Strong understanding of Software Development Life Cycle methods and production change control processes;
- Good knowledge of UNIX / Linux Concepts and Shells like BASH;
- Good knowledge of Apache Web Server, JBoss, WebSphere, or Tomcat;
- Development tools (SVN, Maven, JIRA/issue tracking, Bamboo/continuous integration);
- Knowledge of SQL and Databases a plus (for system integrations); and
Functional Competencies:
- Ability to be self-starter and to work with minimum supervision;
- Excellent communication skills, written and verbal; and
- Ability to work with a team in an overall multi-cultural environment.
Management and Leadership:
- Focuses on impact and result for the client;
- Leads teams effectively and shows conflict resolution skills;
- Consistently approaches work with energy and a positive, constructive attitude;
- Builds strong relationships with clients and external actors;
- Demonstrates openness to change and ability to manage complexities; and
- Responds positively to critical feedback and differing points of view.
Required Skills and Experience
Education:
- Master's degree in computer science with five years of relevant experience or a Bachelor's Degree with a minimum of 7 years work experience with increasing levels of scope and responsibility.
Experience:
- Minimum Five (5) years of relevant experience in development and management of dynamic websites; significant experience with online publishing, including analytics and social media, deep experience with using and supporting others in the use of content management systems;
- Within the relevant experience, inclusive of minimum 3 years of web development experience, particularly with Java, JavaScript, XML, bash scripting, CSS is required. Inclusive of at least 2 years of experience developing Adobe CQ or similar sy;
- Inclusive of at least 2 years or more hands-on experience Implementing, Enhancing, and Troubleshooting Adobe CQ5 Content Management Systems (CMS) (version 5.3 and above) or similar system;
- Significant inclusive experience (at least 2 years) with Java based website technology and frameworks. (JSP, Sling, Struts, Java Servlets , JSTL, and JavaEE);
- Experience in gathering requirements and performing technical analysis;
- Experience working in an Agile environment;
- Experience of a multi-cultural and gender sensitive work environment.
- English fluency required, working knowledge of French or Spanish is highly desirable.
Click here for important information for US Permanent Residents ('Green Card' holders).
UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.
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