Job: Team Assistant

Location: Kathmandu, Nepal
Closing Date: Monday, 16 December 2013

Background / General description

The International Finance Corporation (IFC), the private sector arm of the World Bank Group, fosters sustainable economic growth in developing countries by financing private sector investment, mobilizing private capital in local and international financial markets, and providing advisory services to business and governments. The IFC office in Nepal is looking to add an Administrative and Client Service (ACS) staff to its Kathmandu based team to provide a full range of general and specialized administrative support. This role will primarily include providing support to the Resident Representative and leading and mentoring the ACS team in KTM.

Duties and Accountabilities

The Program Assistant will report to the Resident Representative (RR) and will be responsible for a full range of administrative and operational support, including:

• Providing high quality support to the RR, including managing his time by scheduling of appointments, monitoring documents for signature/approval; filing; monitoring and follow up of issues and priorities; handling incoming correspondence and internal and external queries; drafting and handling routine correspondence.
• Scheduling meetings, conference calls, video conferences and preparation of materials for meetings Implementing office procedures and guidelines to ensure smooth and efficient business operations.
• Managing high quality correspondence, including appropriate filing, and following up with team members on pending issues
• Planning and managing the Unit's support services and distribute workload evenly to meet the needs of the work program.
• Providing leadership/supervision/coaching and mentoring to the administrative staff, including staff development, team building, work flow management and quality control.
• Manage VIP visits and missions
• Managing and organizing high level meetings, ensuring all guidelines are met
• Orienting new staff at all levels regarding Unit's administrative operations, work guidelines, and Unit culture. Serve as liaison with regional onboarding program staff.
• Assisting in travel-related activities, SAP, GSD travel clearance, travel related bookings for the RR

Selection Criteria

- Minimum of a Bachelors degree with minimum 7 years of relevant experience with extensive and diverse experience in operations, knowledge of IFC policies and procedures.

• Ability to process, handle, and communicate matters of a sensitive and confidential nature, and ability to deal effectively and diplomatically with staff, clients, and external contacts at all levels. Knowledge and proficiency in the use of relevant computer software (Excel, Word, PowerPoint).
• Excellent administrative, office support skills with attention to detail and ability to prioritize and deliver assignments in a timely manner and pro-activity linked to the above.
• Ability to multitask in a fast paced environment and to work with limited supervision to develop practical approaches.
• Positive attitude, accountability and resourcefulness.
• Excellent Communication and English language skills (verbal and written).
• Prior knowledge of IFC / WBG systems and procedures an added advantage.
• Supervisory/leadership skills, including the ability to recruit, empower, motivate, mentor, train, and supervise staff effectively in a multi-cultural environment, identify and analyze performance problems, give feedback in a timely manner, and collaborate with other team members
• Ability to build a solid network of contacts with secretaries and counterparts in government ministries, clients, leading corporate, banks and financial institutions
• High degree of professionalism, initiative, resourcefulness, independence, reliability, adaptability, motivation, judgment, and flexibility.
• Ability to establish and maintain excellent work relations in a team environment; effective conflict resolution skills.
• Strong verbal and written communications skills.
• Proven skills in delivering work through efficient and effective planning and administration, including demonstrated administrative abilities in planning, organizing, problem-solving, personnel management, analysis and decision making, personal organization and management.
• Ability to handle concurrent activities, prioritize work, and perform well under pressure.

This appointment is for an initial 2-year period. World Bank Group staff on regular or open-ended appointments will also be considered, and if selected, the staff will transfer at their current appointment status and grade. Only online applications are accepted. Only short-listed candidates will be contacted for interviews.

More Info and Application