Job: Head of Programme Management Office

Location: London
Deadline: Thursday, 05 December 2013

Head of Programme Management Office

Ref 50015010 Country United Kingdom City London Department Risk and Resources Vice Presidency Business Unit Information Technology Closing date for applications 5 December 2013

Role Overview

Overall job purpose

The Head of Programme Management Office (PMO) is responsible for defining and enforcing project management guidelines for all IT projects. Working with project and programme managers, the role provides guidance and project management quality assurance for all IT projects, acting as the champion for effective project management and as an advisor on the tools, skills and activities required by successful projects. The Head of PMO defines and implements the necessary processes and tools to enable high level project status reporting, resource capacity planning and coordination across the various projects and activities, and co-ordinates at the highest level all projects and resources of the IT Department.

The role is critical to ensure that the goals of the IT programmes and projects are met, the use of IT resources is optimised and that IT project activity is transparent.

Background

Responsibility for the delivery of the programmes and projects within IT lies with the relevant IT line manager and the programme and project managers assigned to the various projects. The Head of PMO provide oversight, coordination of shared resources and high level status reporting across all IT projects and work closely with the IT Management to resolve resource conflicts and critical project risks. The responsibility of the role extends to all areas of the IT Department, namely Business Systems, Infrastructure, IT Security and Business Continuity.

Key Responsibilities and Deliverables

· Define and enforce project management guidelines.

· Define the processes and tools to be used by project managers to enable high level monitoring and resource planning.

· Lead the IT Department's Project Managers with direct line management responsibility.

· Work with IT Senior Management in defining guiding principles for project proposal evaluation and approval. Act as the centre of excellence for IT on project management practice:

o Define and apply Project Management Guidelines.

o Create and maintain the tools and reports required to keep track of the progress of programmes and projects in a way that helps teams achieve their aims and evaluate and measure their impact more effectively.

o Provide internal consultancy to projects and programmes.

· IT Portfolio Monitoring and Reporting

o Provide quality assurance of project management activities across all projects reviewing plans and ensuring the application of IT's project management guidelines.

o Review on a regular basis key project controls including risk register, issue and change management, budget and deliverables controls.

o Manage the collection of data to produce a consolidated view of IT resources to ensure adequate capacity and resource planning across all programmes and projects.

o Report monthly overview of progress status of the IT Portfolio of projects.

o Report on benefit realisation of IT project initiatives.

o Review and disseminate lessons learned from IT projects.

Essential Skills, Experience & Qualifications

· Extensive experience in IT project implementations.

· Strong project management skills ideally gained in the management of medium to large projects.

· Strong programme management skills gained in environments with multiple, inter-dependent simultaneous projects.

· Possessing a good honours degree or equivalent working experience.

· Formal Project Management PRINCE2, PMI qualification required.

· Previous experience of working in a banking environment an advantage.

Competencies & Personal Attributes

· Very strong planning, reporting, analytical and problem solving skills.

· Approaches projects methodically, with rigour and attention to detail.

· Willingness and ability to lead, guide and inspire project teams towards a common goal.

· Ability to communicate appropriate, concise and accurate information to a wide variety of audiences.

· Excellent skills in verbal and visual presentation.

· The ability to liaise with all levels of staff and users from a wide range of backgrounds.

· Good organisational and multi-tasking skills.

· Ability, preferably gained through prior experience, to operate sensitively and effectively in a multicultural environment.

More Info and Application