Job: Area Hospitalization Medical Officer

Location: Lebanon

Organization: UN Relief and Works Agency for Palestine Refugees in the Near East

Country: LebanonClosing date: 27 Nov 2013

UNITED NATIONS RELIEF AND WORKS AGENCY FOR PALESTINE REFUGEES IN THE NEAR EAST – UNRWA

UNRWA is the United Nations agency responsible for the protection, care and human development of a population of some 4.6 million Palestine refugees living in the Gaza Strip, the West Bank, Jordan, Lebanon, and the Syrian Arab Republic. The Agency is committed to assisting Palestine refugees in maintaining a decent standard of living, acquiring appropriate knowledge and skills, enjoying the fullest possible extent of human rights, and leading a long and healthy life. UNRWA is by far the largest UN operation in the Middle East with over 29,000 staff. Most of the staff members are refugees themselves, working directly to benefit their communities – as teachers, doctors, nurses or social workers.

Area Hospitalization Medical Officer

Location Tyre Area Type of Appointment Fixed Term – Three Years Deadline for Application 27 November 2013 Vacancy Announcement Number 75/2013 Grade 15 Department/Division Health Department

MAIN RESPONSIBILITIES In accordance with Agency policy and procedures, the incumbent:

(A) Conducts daily visits to contracted hospitals to verify patients' admissions and ensure compliance with admission criteria for self admitted patients or for patients referred by Health Centres' Medical Officers, in case of secondary and/or tertiary hospitalization care; (B) Directs the implementation of hospitalization services in his/her Area in coordination with the AHC or AHO (depending on Field of Operation) and other concerned personnel; covers areas of hospitalization activity to ensure that relevant procedural requirements are fulfilled while delivering a quality, cost-effective service to patients; implements approved department policies, processes, and procedures and monitors adherence; assists the AHC or AHO (depending on Field of Operation) in liaising and maintaining contacts with NGOs, community leaders, governmental and municipal organizations and other bodies to enhance cross-functional responses to the health needs; (C) Monitors the financial hospitalization expenditures against budget so that areas of unsatisfactory performance are identified and rectified promptly and potential performance improvement opportunities are capitalized upon; reviews hospitalization bills and hospitals' admission documents before they are delivered to the Health Department to ensure clinical relevance of these admissions and their compliance with the agreed upon terms and conditions; (D) Receives and investigates complaints from UNRWA-referred patients and solves their problems; monitors and measures the performance of contracted hospitals to guarantee the provision of good quality services to Palestine Refugees; this includes, but is not limited to, reviewing patients' medical records in hospitals, calculating indicators, and monitoring the quality of standards; (E) Provides quantitative and qualitative reports on the status of hospitalization in order to assist management in decision making; (F) Performs such other duties as may be assigned.

PERSONAL & PROFESSIONAL COMPETENCIES (A) Academic and Professional i) A Medical Degree from a recognized university including an internship of at least 12 months duration; ii) A valid governmental license to practice medicine in the country of duty station.

(B) Experience At least five years of satisfactory professional working experience in the public health field and specifically in hospitalization supervision and monitoring of in- patient services.

(C) Language Excellent command of written and spoken English and Arabic.

(D) Competencies i) Excellent analytical skills, including the ability to interpret medical information/data, to summarize findings and to contribute to reports; ii) Strong communication skills, including the ability to present technical information to different target audiences in a clear and concise manner; iii) Management skills, including the ability to deal with administrative issues; iv) Good decision making, conflict resolution and problem solving skills; v) Good Computer skills; vi) Ability to work under pressure.

DESIRABLE QUALIFICATIONS i) Knowledge of UNRWA and health services, in particular; ii) Possession of surgical competencies iii) Proficiency in standard PC applications of the Agency.

ADDITIONAL INFORMATION i) Possession of a valid driving license; ii) The incumbent will be required to work beyond normal duty hours.

CONDITIONS OF SERVICE Salary: Monthly basic salary L.L. 2,333,866.- Contract Duration: Fixed term –Three years Holidays: 30 days annual leave Dependency allowance: Dependent spouse: L.L 60,000 per month Dependent child: L.L 33,000 per month Pension: Provident Fund contribution

EQUIVALENCY Candidates with an equivalent combination of relevant academic qualifications, professional training and progressive work experience may also be considered.

RECRUITMENT PROCESS The Recruitment process is based on the Agency's strategy to obtain the best qualified and suitable employees through a competitive recruitment process. After the deadline for receiving applications, all applications will be reviewed by the Human Resources Office and the Hiring Department. Only Short-listed candidates who fully meet the required criteria shall be contacted and undergo technical/practical tests and the candidates with the highest passing scores will then be invited to interview (see 'Technical and Practical Tests Required' below). The final recommendation for selection is based on the test results, interview assessment, Agency priorities and needs and the candidates' profiles. For all posts, the weight allocated for the technical/practical tests (listed below) is 60% and for the interview is 40%. ملاحظة: سيتم الاتصال Ùقط بالمتقدمين الذين يستوÙون الشروط المطلوبة للوظيÙØ©.

GENERAL INFORMATION UNRWA is an equal opportunity employer and welcomes applications equally from men and women. It is Agency Policy to give full consideration to qualified disabled candidates whose disability does not impact their ability to perform the duties and responsibilities of the post.

As a member of the United Nations system, UNRWA maintains a close relatives' policy. In this regard, if a candidate has a close relative (mother, father, brother, sister, son or daughter) who is already employed by the Agency, he/she can only be employed if the Agency is unable to find another suitable candidate.

UNRWA is a United Nations organization whose staff are expected to uphold the highest standards of integrity, neutrality and impartiality. This includes respect for human rights, for diversity, and for non-violent means of dealing with all kinds of conflict. UNRWA staff are expected to uphold these values at all times, both at work and outside. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. UNRWA is a non-smoking working environment. الأونروا هي منظمة تابعة للأمم المتحدة، وهي منظمة تÙترض من موظÙيها الالتزام بأعلى معايير الاستقامة والحياد والنزاهة. ويشمل ذلك احترام مبادئ حقوق الإنسان واحترام التنوع وتبني الوسائل غير العنيÙØ© ÙÙŠ حل كاÙØ© أشكال النزاعات. المتوقع من موظÙÙŠ الأونروا أن يقوموا بدعم هذه القيم ÙÙŠ كاÙØ© الأوقات، سواء ÙÙŠ أماكن العمل أم خارجه. إن أولئك الأشخاص الذين يتمتعون بالالتزام الكامل وغير المشروط بهذه القيم هم Ùقط الذين ينبغي أن يتقدموا بطلباتهم للعمل لدى الأونروا. الأنروا هي بيئه عمل لا يسمح Ùيها بالتدخين.

Where there are two or more equally qualified candidates, selection preference will normally be given to internal candidates, Palestine Refugees and candidates of the under-represented gender. If the post is a project funded post (this will be indicated in the vacancy), an internal candidate with a temporary-indefinite or fixed-term appointment selected for this post will not retain his/her current contractual status and entitlements in accordance with current letter of appointment and applicable Area Staff Rules. The Agency maintains the discretion to fill future vacancies for this position from the roster without re-advertising the vacancy.

TECHNICAL & PRACTICAL TESTS REQUIRED Short-listed candidates will sit for two tests:

• Computer based technical test (100%).
• Computer test (Pass/Fail), which includes (Basic Level: MS Word 2003, MS Excel 2003 and MS Power Point 2003).

The top 5 scoring candidates in the written technical test given that (i) none have scored less than 50%, and (ii) none have failed the computer test, will be invited for an interview.

How to apply:

If you have the skills and experience required above, and want to make an active and lasting contribution to improving the lives of Palestine refugees, then register on http://jobs.unrwa.org by creating a personal profile and completing the UNRWA Personal History Form. Only applications received through this website will be considered and the system will not allow applications after the deadline. Please note that UNRWA only accepts degrees from accredited educational institutions. Candidates may also be invited to take a technical exam in order further evaluate their qualifications for the post. Due to a high volume of applications received, only short-listed applicants will be contacted –'سيتم الإتصال Ùقط بالأشخاص الذين تنطبق عليهم متطلبات الوظيÙØ©'. The United Nations does not charge a fee at any stage of the recruitment process. The United Nations does not concern itself with information on bank accounts. For any queries please send an email to: recruitmentquestions@unrwa.org. Please apply as requested above, do not send your CV To this email address, all cvs sent to this email address will be automatically ignored. يرجى تقديم الطلبات حسب التعليمات اعلاها وعدم ارسال السيرة الذاتية الى هذا البريد الالكتروني, سيتم تجاهل السير الذاتية التي ترسل الى هذا العنوان تلقائيا. or contact the recruitment unit on 009611840490.

Date of issue: 07 November 2013

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