Job: Information Technology Assistant

Location: New York 
Deadline: Friday, 04 October 2013 

Description

Job Title: Information Technology Assistant, G6

Department/ Office: Department of Management

Duty Station: NEW YORK

Posting Period: 4 September 2013-4 October 2013

Job Opening number: 13-IST-DM-29684-R-NEW YORK (R) United Nations Core Values: Integrity, Professionalism, Respect for Diversity

Organizational Setting and Reporting

This position is located within the Office of Information and Communications Technology of the Department of Management. The incumbent reports to the Chief of the Security and Architecture Unit, Strategic Management Services.

Responsibilities

• Within delegated authority, the Information Technology Assistant will be responsible for the following duties:
• Occasionally supervises a team of staff for specific projects.
• Conducts vulnerability management surveys and malware related incident response support.
• Assists with system, web, and application penetration tests.
• Monitors various security related logs for indications of un-intended activity.
• Performs administration, operation, technical support, and monitoring of server systems
• Liaises with other groups of ITSD and the user Departments for maintaining the efficient and reliable operations of server systems.
• Assists in identifying the need for new systems or re-engineering of the existing systems.
• Collects various statistics on the performance and reliability of server systems, and produces pertinent reports.
• Drafts documentation and reports.
• Drafts end-user and/or technical documentation.
• Detects problem patterns and recommends solutions.
• Performs other related duties as required.

Competencies

Professionalism:

• Knowledge of information technology and applications, including computer system networks.
• Good technical skills, ability to conduct network maintenance, and provide server services.
• Familiarity with basic information security concepts.
• Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter;
• ability and willingness to continually learn and work to develop better means and methods for security testing of applications, websites and servers
• ; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns;
• shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.
• Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.

Teamwork:

• Works collaboratively with colleagues to achieve organizational goals;
• solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others;
• places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position;
• shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Technological Awareness:

• Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.

Education

• High school diploma or equivalent. Additional education or training in computer science, engineering or a related discipline is desirable. GIAC, CISSP or other certification is an advantage.

Work Experience

• A minimum of seven years of experience in information technology or related area is required.
• Experience with one or several programming languages, with a preference for languages used in web applications (.NET, ASP, Java, php); experience with Linux/Unix OS operation; in IT security / penetration testing;
• in incident management and monitoring or related areas and in computer forensics is desirable.

Languages

• English and French are the working languages of the United Nations Secretariat.
• For the post advertised, fluency in oral and written English is required.
• Knowledge of another official United Nations language is an advantage.

Assessment Method

• Evaluation of qualified applicants may include an assessment exercise which may be followed by a competency-based interview.

Special Notice

Recruitment for this position is done on a local basis, whether or not the candidate is a resident of the duty station.

Passing the Administrative Assessment Support Test (ASAT) at Headquarters or an equivalent recognised locally-administered test at a United Nations Office is a prerequisite for recruitment consideration in the General Service category in the United Nations.

Secretariat.Staff Members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

United Nations Considerations

The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS' BANK ACCOUNTS.

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