Job: Program Manager II - Windows Job

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Job Category: ResearchLocation: Redmond, WA, USJob ID: 807662-91597Division: Windows Division

Description

Are you fascinated by data and find that time flies when you are delving into it? Do you believe that data-driven decision making is critical to the success of any organization? Would you like to empower Planners, Program Managers, and Marketers with insights and models that would help build better products and features? 

If your answer is yes, then come join the Analytics team in Windows Live! We are a team of Data Analysis and Data Quality Program Managers that provides actionable business insights to multiple Product teams. These include Outlook.com, Skydrive, Messenger, and Windows 8 Metro Apps such as People, Photos, and Messaging. We analyze Business Intelligence and Customer Intelligence data, and build Analytical Models to help make the right feature investments to improve customer experience. These models cover three key stages of the customer lifecycle - acquisition, retention, and churn. For instance, we build models to understand new user behavior in the Metro Apps, drivers of engagement in Skydrive, drivers of churn in Outlook.com, etc.

We are looking for a strong Researcher with experience in Machine Learning/Data Mining/Statistics. In this role, you will be required to partner with Product teams, Marketing, and Planning to understand their problem domains and business challenges. You will help delineate the problems that can be addressed through analysis, and build appropriate models to provide insights in areas such as targeting, experimentation, causality, engagement, churn, and behavioral segmentation. This is a highly visible, hands-on role, where you will have the unique opportunity of seeing your research applied to drive product development and improve customer experience. Your success will be determined by the quality of your models and the measurable impact they have on the business.

This is a challenging role that requires broad perspective, deep analysis, a strong ability to deal with ambiguity, and a drive to win. The ideal candidate will have a demonstrated proficiency in machine learning/data mining/statistics, and the desire to work in a fast paced, exciting environment. 

Specific Qualifications:
Passion for data and data-driven decision making required.
Experience in two or more of the following required: Machine Learning, Data Mining, Advanced Applied Statistics, Experimental Design.
Programming skills required. Experience in C/C++/C#/Java and SQL preferred.
Experience with Big Data preferred.
Excellent communication and cross-group collaboration skills.
Aptitude at working on multiple ambiguous projects simultaneously.
Ability to drive decisions based on data.
Attention to detail and data accuracy.
BS Degree in Statistics, Economics, Mathematics, Computer Science, or equivalent required.

W:WL

Nearest Major Market: Seattle 
Nearest Secondary Market: Bellevue 
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