Job: Account Manager

Job Category: SalesLocation: Chicago, IL, US

Employer: MicrosoftJob ID: 842398-117155Division: Advertising & Online

Description

Make Microsoft Advertising part of your career story!

Microsoft Advertising is the destination for experienced, collaborative, and passionate digital advertising professionals seeking a rewarding career and lifestyle. We offer a compelling portfolio of advertising products, innovative solutions and the opportunity to engage with some of the brightest minds in the digital industry.

Working in tandem with the Sales team, Account Managers are critical client facing team members who drive advertiser satisfaction and revenue through seamless delivery of service across multiple platforms and products such as: MSN, Windows 8, Windows and Office Live, Windows Phone, Skype and Xbox Live. By developing a deep understanding of clients’ ROI / CPA goals, website architecture, product and service rhythm, marketing strategy and demographics, the Account Manager helps clients and Sales partners develop, execute, optimize and up-sell digital campaigns crossing premium and Network display.

The individual that will succeed in this role will have experience driving client engagement, on-boarding new customers and agencies, leading campaign strategy, and ensuring that clients achieve optimal results against their goals by improving key KPIs through a variety of mechanisms. Strong time management, organization, presentations skills, cross-group collaboration, and thought leadership skills are all critical.

Primary responsibilities:
•Provide resolution of customer issues and manage/escalate concerns as appropriate
•Collaborate on pre-sale proposals and campaign strategies using deep understanding of client requirements
•Utilize and translate data analytics throughout sales process (Pre-Sale, optimization, up-sell, analysis, and post campaign reporting)
•Drive performance improvement initiatives
•Manage billing and invoicing
•Provide industry insights and use established tools to highlight significant trends

Qualifications include:
•Minimum 1 year experience in client service of either paid search or advertising campaigns (display or digital advertising preferred)
•BA/BS degree from an accredited college/university or minimum 4 years relevant industry experience with client campaigns in search or display advertising
•Ability to operate and make timely decisions in an ambiguous, fast-paced atmosphere
•Strong communication skills with the ability to present to team and cross group members complex business subjects in understandable terms
•Proficiency using MS Office, MS Power Point, and Excel on a daily basis
•Strong analytical skill-set and ability to effectively use data for strategy
•Infectious passion for teamwork, client service, digital advertising, and reaching business results
•Ability to travel up to 20% nationwide to attend client meetings, conferences, seminars, and industry events

SALES:CO
SMSG

Company Description

AMAZING THINGS HAPPEN HERE!

At Microsoft, we're about helping customers realize their potential. From gamers to governments, moms to mega-corporations, we serve just about every kind of customer, all over the globe.

Many people think Microsoft = software. We do do software-but we also do hardware, services, research, and more. We work on PC operating systems and applications-like Windows and Windows Live. Products for IT professionals and developers-like Windows Server and Visual Studio. Online services such as Bing and MSN. Business solutions like Office and Exchange. And devices like Xbox, keyboards, webcams, and mice. We're passionate about what we do.

What this means if you come to work here is opportunity-to do things that make a real difference in millions, even billions, of lives. To reach your potential. So why not take a closer look at Microsoft? We think you'll find that amazing things really do happen here.

Additional Information

Posted:

July 10, 2013

Type:

Full-time

Experience:

Not Applicable

Functions:

Sales 

Industries:

Computer Hardware, Computer Software, Information Technology and Services 

Employer Job ID:

842398-117155

Job ID:

6364864

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