Department/ Office
Department of Field Support
Duty Station
Field Locations
Posting Period
28 September 2013-28 October 2013
Job Opening number
13-MPA-DFS-30996-P-Field Locations (M)
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Organizational Setting and Reporting
These positions are located in United Nations Peace keeping Operations. The Best Practices Officer typically reports to the Chief of Staff of the Mission, in the absence of a Chief of Staff it should report to the Head of Mission or an Office having cross-cutting function.
Responsibilities
The Best Practices Officer will serve as the head of the unit under the direct supervision of the mission Chief of staff and will:
Supervise the work and staff of the Best Practice Unit
Serve as the mission's point of contact for both the promotion of knowledge sharing activities; and, for the sharing of operational knowledge within the mission, as well as among other missions,
and with DPKO-DFS through the Policy and Best Practices Service (PBPS).
In consultation with the Head of Mission and the Senior Leadership Team, and assisted by PBPS Knowledge Management Guidance Team, develop a knowledge management action plan and that will address the mission's operational learning needs and help the mission identify, capture and share lessons with other missions and DPKO-DFS Headquarters.
Promote the active use throughout the mission of the DPKO-DFS knowledge sharing systems, tools and guiding principles.
Promote the integration of lessons learned, best practices and other operational knowledge into work processes, guidance and planning scenarios.
Produce, collect, store and disseminate best practice materials originating in the mission.
Prepare and share with mission leadership syntheses of lessons learned and recommendations documented in the mission's Best Practices Toolbox reports. Provide the synthesis to mission senior leadership.
Develop, on behalf of the mission management, an appropriate mechanism for considering and, following up on local-level recommendations generated by knowledge sharing mechanisms.
Take an active part in the network of Policy and Practices Officers and in developing and maintaining the network of mission focal points.
In consultation with the Head of Mission and the Senior Leadership Team, and supported by the PBPS Knowledge Management and Guidance Team, assist the mission with designing and implementing a mission-specific guidance development process.
Support the mission Chief of Staff and others upon request, with the development, review, approval and dissemination of mission specific guidance.
Support alignment of DPKO-DFS policy development priorities with mission guidance development priorities.
In consultation with the Head of Mission and the Senior Leadership Team, and assisted by the PBPS Knowledge Management Guidance Team, support coordination of and/or implement policy reviews and studies.
Organize follow-up action as required on studies undertaken, seminars or workshops on mission specific best practices and lessons learned activities.
Liaise with UN agencies, national and international organizations and academic institutions on all issues related to knowledge management, and assist in the organization of inter-agency policy consultation within the mission.
Provide other learning, research, policy and guidance services to the mission.
Perform other duties as required
Competencies
Professionalism – Demonstrated ability to complete in-depth studies and reach conclusions on possible causes and solutions to problems in specific areas; excellent research, drafting and analytical skills; commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of peace operations.
Demonstrated understanding of field work in a conflict or post-conflict situation. Demonstrated ability to identify policy needs and awareness of methodologies for policy development or lesson learning
Leadership -Skills in overseeing work of junior and general service staff; proven negotiating skills; ability to advise senior management and section chiefs; ability to effectively lead, supervise, mentor, develop and evaluate staff and design training/skills enhancement initiatives to ensure effective transfer of knowledge/skills.
Creativity - Actively seeks to improve programmes or services; Offers new and different options to solve problems or meet client needs; Promotes and persuades others to consider new ideas; Takes calculated risks on new and unusual ideas; Thinks "outside the box"; Takes an interest in new ideas and new ways of doing things; Is not bound by current thinking or traditional approaches.
Planning and Organizing – Develops clear goals that are consistent with agreed strategies; Identifies priority activities and assignments; Adjusts priorities as required; Allocates appropriate amount of time and resources for completing work; Foresees risks and allows for contingencies when planning; Monitors and adjusts plans and actions as necessary; Uses time efficiently.
Communication –Speaks and writes clearly and effectively; Listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match the audience; Demonstrates openness in sharing information and keeping people informed.
Education
Advanced university degree (Master's degree or equivalent) in International relations, peacekeeping, International Organizations, Business Administration and Management, public administration, human resources, social studies or humanities related fields. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.
Work Experience
At least 7 years of progressively responsible experience in international affairs, in the area of knowledge management, organizational learning or policy development. Experience with successfully managing and completing responsibilities related to peace and security mandates
in a conflict, or post-conflict environment is also required. Experience with leading and communicating change management initiatives to diverse audiences is desired.
Languages
Fluency in spoken and written English is required; knowledge of a second UN language is desirable.
Assessment Method
Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.
Special Notice
Extension of the appointment is subject to Extension of the mandate and/or the availability of the funds.- Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures
United Nations Considerations
The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.
No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS' BANK ACCOUNTS.
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