Job: Operations Analyst - Database

Location: Chennai, India
Deadline: Wednesday, 14 August 2013 

Description

Background:

The International Finance Corporation (IFC), a member of the World Bank Group, is the largest multilateral source of loan and equity financing for private sector projects in the developing world. The Finance and Accounting Department (CFA) supports IFC's activities by delivering value-added financial and management accounting services through strategic and operational business partnership, actively contributing in decision making, business performance, financial intelligence and resource (re) deployment.

The Information Quality Group ('IQ Group'), a division of CFA, is the focal point for enterprise-wide data governance at IFC. The data governance mandate of the IQ Group confers the authority to:

• Define and oversee principles, policies, procedures, and guidelines to ensure the sustainable quality of IFC's information assets.
• Develop corporate consensus on enterprise-wide corporate data standards (terminology, naming conventions, business rules, formulas for defined calculations and reportable measures) which, once approved, are expected to be used consistently and applied to IT solutions to ensure clarity and consensus on the contextual meaning and usage across the Corporation.
• Resolve data issues through recommended improvements in business processes, corporate standards, systems, and/or reporting tools to support business operations, financial and operational reporting and analytics, effective risk management, and decision-making at all levels of the organization. 
  The IQ Group has the mandated responsibility to work on behalf of corporate-wide best interests by serving as an honest broker supporting the business needs of all IFC Departments, Senior Management, and the World Bank Group (WBG). The IQ Group work program is prioritized and executed in alignment with strategic objectives and initiatives throughout the IFC and across the World Bank Group.
   
  Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 2 year term appointment.

Duties and Accountabilities:

Job Purpose and Scope:

CFA has co-located some aspects of its work program to CTRCO* Chennai who have recruited staff in the CTRLC* team to deliver this work program on a cross support basis. The team providing cross support will interact with IFC colleagues in Washington on a day-to-day basis and ensure that the service level agreement is met.

This position will support the Information Quality Group's Partner Quality Improvement Program (PQIP). PQIP is a multi-year business process renewal program designed to clean and maintain high quality Partner information (legal name, address, telephone numbers, etc.) by identifying and validating one unique record for each IFC Partner. At IFC, a 'partner' is an institution or person directly, indirectly, or potentially involved with IFC.

The successful candidate will be a member of a four person team in Chennai led administratively by CTRLC supervisor. The team will be led functionally by staff in Washington, DC. The candidate is expected to:

• Perform data quality assurance checks for accuracy and completeness, and verify for internal consistency;
• Provide timely responses to client requests related to partner data;
• Identify customer needs and determine the appropriate tools and resources to meet their needs
• Coordinate the Chennai team's activities related to the management of partner data, ensuring relevant high-quality data content and timely data coverage;
• Anticipate, identify, and define problems; seek root causes; and develop and implement practical and timely solutions;
• Play a key role in implementation of appropriate strategies on partner data quality issues;
• Develop and implement supporting procedures, standards, guidelines and goals to support the PQIP program objectives;
• Produce accurate monthly reports and provide analytics on partner data;
• Provide regular updates to Washington, DC project manager;
• Liaise with Washington, DC project manager and Corporate Business Technology Dept. (CBT) for improvements and enhancements in partner domain.

Selection Criteria

• Master's Degree in Computer Science, Information Science, Management Information Science or Statistics or other data intensive discipline;
• At least four (4) years of experience in data quality management, analysis or research roles within financial institutions;
• Experience leading staff in executing the tasks assigned in timely fashion;
• Demonstrated hands-on experience in analyzing large databases;
• Experience in research analytical and technical assistance;
• Excellent qualitative and analytical background;
• Strong communication skills (written and oral);
• Competent in office technology tools with advanced Excel skills;
• Data mining skills (including data auditing, aggregation, validation and reconciliation), and knowledge in Informatica are a plus.

Competencies

• Business Judgement and Analytical Decision Making - Analyzes facts and data to support sound, logical decisions regarding own and other;
• Compliance with Standards - Monitors and maintains records on requests for information and assistance;
• Information Seeking - Gathers and analyzes information on partner records to meet requirements form across IFC;
• Client Orientation - Takes personal responsibility and accountability for timely responses to client queries, requests or needs, working to remove obstacles that may impede execution or overall success;
• Teamwork (Collaboration) and Inclusion - Collaborates with other team members and contributes productively to the team's work and output, demonstrating respect for different points of view;
• Drive for Results - Takes personal ownership and accountability to meet deadlines and achieve agreed-upon results, and has the personal organization to do so;
• Knowledge, Learning and Communication - Actively seeks knowledge needed to complete assignments and shares knowledge with others, communicating and presenting information in a clear and organized manner.

More Info and Application